Contact CGT Support via support@cgtrader.com
Note that a response may take up to 10 business days.
False, offensive, etc. reviews are deleted, don't worry.
Hello Everyone,
I have something to ask you.
- Is the review always the support the right thing?
- What you feel when you get a negative review in a model which is already established as a standard one?
- I am badly feeling a comment section for the illogical buyers review, what you think?
- Do you have any suggestion to escape illogical buyer negative review?
Thanks.
Contact CGT Support via support@cgtrader.com
Note that a response may take up to 10 business days.
False, offensive, etc. reviews are deleted, don't worry.
iN my country (Italy) I know that small interior and exterior 3D graphic designers buy 3D models mainly on 3ddd/3dsky for the low price... and then exchange them on social media privately when they need suggestions on how to finish a job. .. they never buy on cgtrader or turbosquid....
Fortunately my customers are not so inclined towards reviews.... they buy if they need it and that's it...
best regards...
I don't do that job even if I use 3ds max..... but I know that by law in our country internal and external renderings are necessary for some contracts... there are people who work there... best regards....
for the negative review I think it is due to the low prices you have set... someone will not like them... they bought one of your models and gave you a bad review... these are the risks of the low price policy... .
It doesn't matter if the model is good or bad, insulting seller in a review should not be tolerated. Not only you should request to remove that review, but also you could ask to suspend that customer's account. Such behaviour is not acceptable.
then have it removed straight away or is it the same?
https://www.cgtrader.com/3d-models/industrial/other/20-ft-cube-open-side-shipping-container-01
So funny character: https://www.cgtrader.com/forum/selling-buying-3d-models/no-puedo-dejar-reviews-en-modelos-que-me-gustan Just holy naivety and simplicity.
In order to post an answer, you need to sign in.