Image Preview Problem

Discussion started by VirtualMecha

All of sudden my image preview not loading (broken image icon), it never happended before, today most of my model image previews are not loaded (broken image icon), tried reuploading the image but same result

Answers

Posted about 2 years ago
0

Sometimes you have to re-upload them a few times to make it work, if its still not working try again in an hour.

VirtualMecha wrote
VirtualMecha
already reupload it 5 times now, still broken image it's annoying
Posted about 2 years ago
0

Do you still have broken images?

I reported it already days agon and uploaded more than 1000 preview images again, because the re-uploading helped to fix that problem.

However, the re-uploading and re-organizing took more than 12 hours yesterday, and today, again, 50% pictures are missing.

CGT still did not fixed that apparently.

VirtualMecha wrote
VirtualMecha
i think that yesterday the problem has been fixed, all of my image preview returned to normal, but if you say that the problem reoccuring again, i tried not to edit anything in my product for now to avoid the issue
Posted about 2 years ago
0

I don´know.
CGT does not communicate.
My images were broken again today, currently uploading the 4x time in a row.

forthehorde wrote
forthehorde
still we have broken images and cgtrader does not help
Posted about 1 year ago
0

I am also experiencing the same issue with the images. Should I reupload them or will they eventually fix themselves?

3DCargo wrote
3DCargo
Usually after an hour they fix themselves. I dont bother re-uploading, I just check again in an hour usually its fine.
Posted about 1 year ago
0

Ok Great. Thank you for the info. It would take me a really long time to even find them all. I think one negative side of it ,besides potentially losing a sale, is that when you go to make a collection, it has errors compiling the renders, if you chose models that have the image preview issues.

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