How do I cancel an ongoing job?

Posted over 7 years ago

-3

Well, it doesn't matter that you didn't received model yet, because designer already has worked on your model and spent his time. Either way you and designer both have to come to agreement to cancel job and how money will be split between you. If you try to cancel job solely without designers agreement and get all your money back, that should be treated as scam attempt.

sxigast wrote over 7 years ago

From CGTraders "Post Job"-site: "Money will be refunded if job does not meet the requirements or is not done at all" *source: https://www.cgtrader.com/jobs/new* You're wrong @limonadinis, since I'm not satisfied with his work, and I doubt he will fix everything before the deadline, I'm suppose to receive a refund. My only questions is - how do I request it?

LemonadeCG

Posted over 7 years ago

@filipaaofficial, i can't see where i'm wrong. You said, that you're not satisfied with designer's work "mostly because he's bad at english and therefore it's hard for me to properly communicate with him and tell him what I want him to fix..." and you "doubt he will fix everything before the deadline". It doesn't sound like designer is unable or unwilling to fulfill your requirements or to complete job at all. It looks like you're just tired to try to explain him in a way that he could understand. Is he or she aware at all thatyou're trying to break contract? Does he / she agree to that?

Anyway, i can't tell you how to request for refund, but please let us inform if you'll manage to get ALL your money back. I then will seriously reconsider if i want to participate in future job offerings via cgtrader then.

sxigast wrote over 7 years ago

So you're basically saying that I should be forced to pay a designer even if he/she does an awful job? For example: My ideology: If you buy something in a physical store and it breaks immediately you return it to the store and demand a refund/new product. Your ideology: If you buy something in a physical store and it breaks immediately you stay at home and pay full price with a smile on your face.

LemonadeCG wrote over 7 years ago

Please don't put your words to my mouth, that doesn't make you look any smarter. I'm not saying that you have to pay full price if you're not satisfied with his effort. If your request to fix / improve his work is reasonable and he is unable or unwilling to fulfill it, then you both have to come to agreement how money should be split between you two. If you both are unable to come to mutual agreement, then it's up to cgtrader to decide how much money should be refunded. AFAIK there was such precedent already and if i'm not mistaken, money were split 50/50. I find your analogy with store invalid, because you would buy premade mass item with already existing warranty and guarantee that it will work. It's a slightly different story when you need unique, non existing yet, custom made item. It's impossible to predict with 100% confidence, that such item will fit your needs from the get go and that chosen crafstmen will be able to make it at all. When you post a job and when designer applys to it, you both have to make commitment and share the risk that job may fail. The phrase "customer is always right", might be very popular, but it's not always true. Contractor and designer both have their own rights and obligations. And that should be respected.

sxigast wrote over 7 years ago

I respectfully disagree @limonadinis, I understand your reasoning, but I think we'll just have to disagree this time. Have a great day.

miaomiao3d

Posted over 7 years ago

Just let me know! I know a whole team of artists who really know what they are doing who could help you with your project!

sxigast wrote over 7 years ago

Thanks @marvimation! I do really appreciate that! :D

sxigast

Posted over 7 years ago

Fortunately he seems very willing to improve the model right now. It'll probably work out great in the end! :)

miaomiao3d

Posted over 7 years ago

Yes I have a lot of experience recruiting and working with artists from all around the world so I could even help with helping you out as middle man and helping you get your ideas across to him/her.

I still work with some great artists daily and they produce some astonishing work for me... Sadly I am not able to do a whole lot anymore aside from basic fixes and quality control due to lack of time and still recovering from past injuries but I still have time to help with the communication ad HR side of things.

chadjohnsonceejay

Posted over 6 years ago

-2

i know how you feel

How do I cancel an ongoing job?

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