My model is not appearing in the challenge.

Posted almost 9 years ago

Yah mine is not appearing either. Here's mine. https://www.cgtrader.com/free-3d-models/character-people/fantasy/hand-painted-veggie-spud

I tried to add the tag manually but it doesn't appear either. :( Please include me in the challenge as well!

vamsikuppula wrote almost 9 years ago

Just use your favorite mail client and sent mail to info@cgtrader.com This discussion is on first model may challenge.

vamsikuppula wrote almost 9 years ago

Their support team works well. They will respond to your request.

vamsikuppula wrote almost 9 years ago

But one thing. After they fix the issue. Check your model in the entries list. But don't try to edit it to see what they did.

catffiend wrote almost 9 years ago

Yep I've emailed them. Hope to hear from them soon

eduardas

Posted almost 9 years ago

Hey there,

The First Model Tag is usually invisible and it's not that easy to add it manually.

However, it's a bit strange that it didn't appear among the first model challenge entries. We'll definitely take a look!

Regards,
Eddy, CGTrader

vamsikuppula wrote almost 9 years ago

Thank you.

vamsikuppula

Posted almost 9 years ago

Thank you for responding. I've sent a mail and waiting for their reply.

iterateCGI

Posted almost 9 years ago

yes but ticking the checkbox for competition simply adds a tag, if that does not work you can also just type in the tag yourself manually.

But best report this bug because the button should work.

vamsikuppula wrote almost 9 years ago

I did that manually but same like before happens. How to report a bug. that info@cgtrader.com is not working for me.When i open it nothing shows in the tab.

iterateCGI wrote almost 9 years ago

What do you mean, is the e-mail address not working for you? Just use your favorite mail client and sent mail to info@cgtrader.com You can also use the contact button in lower left corner to send messages. Keep in mind they won't reply immediately because they probably have mails staking up all the way to the moon.

iterateCGI

Posted almost 9 years ago

Add the name of the challenge in your tags, that should work.

vamsikuppula wrote almost 9 years ago

I did that but after posting it i can't see it in the entries

iterateCGI wrote almost 9 years ago

Did you really typed the name manually in your tags? You can use info@cgtrader.com to report the problem if it persist.

vamsikuppula wrote almost 9 years ago

I typed it but not manually beacuse it is given in the bottom that to select the competition to enter.

My model is not appearing in the challenge.

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