Someone bought my ring But it refunded Giving this Refund reason *Payment reversal - no cardholder authorization. Files were not downloaded*

Discussion started by Khatri3D

what does it mean? his card got rejected or what. he did not downloaded the files

Answers

Posted about 5 years ago
0

It the most cases that means that your model was bought with a stolen credit card.
If he didn't downloaded the files I suspect there is a big chance the thief was thinking he is buying a real ring :)
The card holder will get his money back and you will not get the money from the sell, but at least you know that your model will not end up on some pirate sites.

Posted about 5 years ago
0

holyshit :O... what is the Cgtraders refund policy is actually. after you download..you cant refund it? or you can ?

LemonadeCG wrote
LemonadeCG
Look at terms and conditions and/or FAQ, there should be some lines about cgtrader refund policy. And yes, cgtrader can and in many cases will refund, even if files where downloaded.
Posted about 5 years ago
0

i checked. my files weren't downloaded

Posted about 5 years ago
0

估计不要了

Posted about 5 years ago
0

The card was stolen

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